CHARGEBACKS & DISPUTES

Disputes under control,
accounts protected.

Too many chargebacks can close a merchant account overnight. We help you prevent them, answer them with the right evidence and keep your ratio safely under network thresholds.

<1%
RATIO TARGET
WHAT YOU GET

Prevent. Respond. Monitor.

Chargeback prevention

PREVENT

Stop disputes before they become chargebacks.

Clear descriptors, delivery updates and refund policies: we fix the exact points where your disputes start.

Checkout & descriptor audit
Refund policy review
Customer communication
Alert tool advice
Timeline · About 1 week
Get started

Dispute responses

EVIDENCE

The right evidence for every dispute.

Templates and evidence packs by reason code, built around what card networks actually expect to see.

Templates by reason code
Evidence pack structure
Submission checklist
Win-rate tracking
Timeline · About 1 week
Get started

Ratio monitoring

MONTHLY

Know where you stand before your processor does.

Your ratio tracked against network thresholds every month, with early alerts so you act before your processor does.

Monthly ratio report
Threshold alerts
Recommendations
Advisor check-ins
Timeline · Ongoing
Get started
THE JOURNEY

From first message to a healthy ratio.

Find the cause, fix it at the source, then keep watch.

01Instant
You message us
Say hi on WhatsApp or Telegram. A real advisor answers, not a bot.
02Same day
Audit
Your disputes analysed by reason code.
03About 1 week
Fix & equip
Checkout fixes, plus templates and evidence packs for your team.
04Ongoing
Monitor
Monthly tracking and early alerts against thresholds.
MISSION COMPLETE
Your accounts are protected.
DELIVERED
AUDIT
By reason code
DELIVERED
PACKS
Evidence templates
DELIVERED
<1%
Monthly report
WHAT YOU UNLOCK
Keep processors on your side
With a healthy ratio
Win more disputes
With the right evidence
Sleep better
Alerts before thresholds
Network rules, respected
Every recommendation follows card network and processor rules.
Protect my accounts
Timelines are estimates and depend on each institution.
THE DIFFERENCE

Payleep vs. ignoring disputes.

Chargebacks rarely close an account overnight. They creep up, unnoticed.

WHAT MATTERS
With PayleepRECOMMENDED
<1%
ratio target, tracked monthly
On your own
Risk
of account closure
Dispute ratio
Tracked monthly
Noticed when it's too late
Prevention
Triggers fixed at the source
Same disputes, every month
Responses
Evidence by reason code
Generic, often lost
Alerts
Before thresholds
After a warning letter
Merchant account
Kept healthy
At risk of closure
Compared with handling it yourself, without an advisor. Timelines are estimates.
BUILD YOUR SETUP

Pick what you need.

Select one or more services and see your plan update instantly.

YOUR PLAN
Services
3
Deliverables
12
Advisor
1
Longest step
Ratio monitoring · Ongoing
You'll need
Store accessDispute historyRecent disputesProcessing reports
Send me this plan
Timelines are estimates and depend on each institution's review.
AT A GLANCE

Compare in one look.

SERVICEBEST FORTIMELINEYOU PROVIDE
Chargeback preventionRising disputesAbout 1 weekStore access, Dispute history
Dispute responsesWinning more disputesAbout 1 weekRecent disputes
Ratio monitoringStaying safe long termOngoingProcessing reports
THE BENEFITS

Why founders choose Payleep.

Protect your accounts
A healthy ratio keeps processors on your side.
Win more disputes
Answers built on the right evidence.
Fewer disputes
Prevention at checkout and after delivery.
Peace of mind
Monthly monitoring and alerts.
QUESTIONS

Questions founders ask us.

What ratio is safe?

Card networks set thresholds, commonly around 1% or lower. We track yours against them.

Can you answer disputes for me?

We build templates and evidence packs your team can use on every dispute.

Which tools prevent chargebacks?

Alert and resolution tools can stop disputes early. We recommend what fits your volume.

How fast will I see results?

Prevention fixes act quickly; your ratio improves over the following billing cycles.

Keep disputes from costing you your account.
Send one message. Your advisor replies with a personal plan within 24 hours. Next: US LLC + EIN + ITIN.
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